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Notifications and email
See what needs attention in a bell inside Handled, choose what reaches you, and send customers clear emails in your own words.
Screenshot neededA clean overview screen for Notifications and email that shows the area at its best, with realistic demo data.
assets/screenshots/notifications-overview.png
Included
Notification centre
Important customer and job events appear in a bell in the manager portal, so you are not checking every page.
- Read and unread
- Jump straight to the thing that changed
Screenshot neededThe notification bell open with four or five recent notifications.
assets/screenshots/notify-bell.png
Included
Notification preferences
Decide which events notify you and how. Handled does not send every possible message by default.
- Optional notifications you can switch off
- Essential ones stay on
- Clear labels for what each does
Screenshot neededNotification Settings with a list of events and toggles.
assets/screenshots/notify-preferences.png
Included
Customer emails in your words
Quote ready, invoice issued, visit booked. Preview the emails your customers get and adjust the wording within safe limits.
- Live preview
- Safe merge fields
- Plain text versions included
Screenshot neededThe Customer emails settings with a preview of a quote ready email.
assets/screenshots/notify-customer-emails.png
Coming soon
Advanced Communication
Two-way text messages, automatic reminders and a full message history, for businesses that want it all in one inbox.
- Two-way SMS with customers
- Automatic reminders and confirmations
- 300 messages a month included, then 7p each
- Optional add-on at £10 a month
Screenshot neededOnly when it is built: the communications inbox with a conversation thread. Leave the placeholder until then.
assets/screenshots/notify-advanced-comms.png